Returns & Exchanges

At Diamondback, we stand by the quality of our products and offer a 30-day return policy for items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.